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Today's date is November 20, 2008
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What is the difference between a Classic Poster Swingframe and a Wide-Face Poster Swingframe? |
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Classic poster Swingframes are part of the original patented design and use a simple 5/8" round metal profile. These frames are used for the display of posters, artwork, photography, graphics and other printed sheets. This frame design requires a Matboard; a decorative trim border made of cardboard typically used in standard custom framing to enhance the artwork presented.
The Matboard also hides the hinges that are behind
the Matboard. If the Matboard were removed, a small 1/8” gap between the front frame and back “Swing Shell” would be visible revealing a small section of the hinge. The Matboard also adds
an element of design providing numerous interior décor color combinations.
Wide-Face poster Swingframes are constructed of a metal profile that has a simple
1” slightly curved contemporary
shape and does not require a Matboard. Wide-Face is by far our most requested
metal poster Swingframe. Matboards can also be requested and placed into the Wide-Face profile creating numerous color design enhancements.
Click to view comparison Product Sheet: “Classic or Wide-Face Poster Swingframes" (PDF)
To view available, matboard choices see our Color Specifier Chart and/or visit
these websites
for a complete list of colors and textures:
www.crescentcardboard.com
www.nielsen&bainbridge.com
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How do you use the Gravity Locking system? |
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The Gravity Lock was designed for the Swingframe system and provides a simple locking method without the need for a lock & key. A long metal bar with hooks is placed into the metal channel located behind the front frame profile. This channel can be found on both the metal and
wood frame profile. Metal hooks fit over flat metal stoppers that are located on the “Swing Shell” (back frame). Place the tip or your finger behind the profile and you will feel a hook that
has a plastic cap. Using your finger slide the gravity lock bar up to release the frame.
As you swing open the front frame door, the bar will slide back down the channel.
To close, place your finger on the same capped hook and slide the gravity lock up. Now swing close the frame door. Release the gravity lock and it will slide down and hook onto the flat metal stoppers.
Click to view Gravity Lock Instruction Sheet (PDF)
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Must I use a Matboard in a standard poster Swingframe? |
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It depends on the metal or wood frame profile you choose. The 1/2” stainless steel cylinder lock can be installed into the side of
the Swingframe. The same key can be used for all of your frames.
The frame depth remains close to the wall and provides a clean
unobtrusive look. requires a Matboard, the Wide-Face Poster Swingframe metal profile does not. All standard
commercially available metal and wood mouldings have a profile lip that’s usually 1/8" - 1/4” wide. When using it with the Swingframe System these mouldings require a Matboard, otherwise
the hinges and other hardware would be exposed.
If the wood moulding has enough area in the back of the profile, our production team
can rout out and create space by widening the profile lip. This wider profile lip will cover
the 1/8” gap created between the front frame and the "Swing Shell" (back frame) thus keeping the Swingframe hinges hidden from view. If you have a specific wood or metal profile you want to use, call us and we’ll let you know if it can be modified. We do offer several standard wood profiles
that have a range of finishes which do not require a Matboard for our Poster Swingframes.
View Illustration of Poster Swingframe with and without a Matboard
View Wood Poster Swingframe without a Matboard
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Do I have to use a Matboard using the Wide-Face metal profile? |
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No. Swingframe Mfg. designed the Wide-Face metal profile so that it does not require a Matboard.
The Wide-Face metal profile has become our most popular selling frame profile. Many designers find
the 1” slightly curved contemporary profile attractive without a Matboard. At times our design team receives requests to incorporate a Matboard with a specific color or combination of colors in the finished display to enhance their interior design projects.
View Wide-Face metal profile
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Can a Swingframe be designed with multiple mat openings?
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Yes. Swingframe Mfg. has the capability to cut precise beveled mat openings with our computerized mat cutter. It can also cut other shapes including round openings.
To view available matboard choices see Color Specifier Chart and or visit
these websites for a complete list of colors and textures
www.crescentcardboard.com
www.nielsen&bainbridge.com
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Can I order multiple Matboards? |
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Double, triple, and quadruple Matboards can be used in our Swingframes. Multiple mat openings can also be used with Multiple Matboards.
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Can I request a specific metal or wood profile that you don’t have listed on your website? |
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Yes. We can use thousands of custom metal and wood mouldings available
through numerous regional and national distributors.
All you need to do is send us a small sample of the profile or provide a brand name and product number.
After reviewing the profile we can determine if it can be incorporated into a Swingframe.
If it can be, we will provide a quote and either order the moulding directly from the distributor or you can have it sent to our production facility. If you have a sample of the profile and the manufacturer or distributor cannot be determined, there are options. We can suggest a custom designed profile to match your sample or with the broad range of mouldings available we can probably find a moulding that is very similar to your sample.
View these distributors websites to see what is available:
Wood mouldings
Studio Moulding
Decor Moulding
Omega Moulding
Larson Juhl Moulding
Metal mouldings
Nielsen & Bainbridge
Designer Moulding
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What kind of a backing board should be used in a Swingframe? |
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For standard poster Swingframes a “Duraplast” backing board comes standard
(duraplast 1® high impact polystyrene facers (.015) combined with a high-density, fine celled foam center makes these durable all-plastic smooth foamboards washable, moisture proof and extremely warp resistant. The Duraplast 1 is ph neutral). It is
3/16” thick and the standard color is white (Black is also available). Other substrates can be used and are determined by the item being displayed, the display design and other factors.
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Can I use glass instead of acrylic? |
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We prefer to use acrylic windows, but depending on how and where the units are being displayed we can install glass into many of our Swingframes. One problem with standard glass is no matter how well it’s packed it may break in transit. We would recommend shatter-resistant tempered glass if glass was required for the project. This glass comes 5/16” thick and does not fit into all Swingframe products. It does fit into our Classic Poster Swingframes and many or our wood profile Swingframes. Tempered glass is limited to Swingframe sizes 22" x 28" and under due to weight considerations. Call to check on metal and wood profiles that can be used.
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Can a front lock with key be added to a Swingframe? |
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No. The Swingframe is designed to accept a side plunge lock. We have a milling machine with a dye that was constructed to drill a hole into the side of the metal moulding profiles. This method allows for the installation of a side lock into a narrow metal profile. This is not possible with a front lock that requires a wider and deeper moulding profile. The side plunge lock does not detract from the overall design and appearance of the frame. Wood Poster Swingframes have Side Plunge Locks installed into the back of the
wood profile.
Side Plunge Locks For Metal Moulding Swingframes
Side Plunge Locks For Wood Moulding Swingframes
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Are Swingframes easy to hang on the wall? |
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All Swingframes come with an instruction sheet. Most are easy to hang and require one person. Larger and heavier displays may need additional help. Simple tools such as a drill, level, pencil and screwdriver are required. Hanging brackets, wall anchors and screws are provided. Other hardware may be needed depending on the type of wall you have and can be determined by the installer on location.
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Can I have the Swingframe open up from another direction besides the left side? |
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Yes. Standard Swingframes open right to left just like a door. When ordering you can request the frame door to swing open left to right,
swing up from the bottom or swing down from the top. However we do not recommend having the Swingframe door swinging down to open because of the pressure applied to the hinges.
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Can I purchase just the hinges and hardware? |
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We do not sell the hardware but we can ship the frame unassembled for assembly at another location. Hinges, hanging brackets, and gravity lock stoppers will be installed onto the wood “Swing Shell”. This is usually requested for very large sizes to keep shipping costs down. Swingframe Mfg. is not responsible for the final assembled Swingframe display.
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Ordering & Shipping F.A.Q. |
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Can I order directly from Swingframe Manufacturing? |
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Yes, you can order directly from us. We accept three major credit cards (Visa, Mastercard, and American Express). Purchase orders may be accepted once a credit check has been run.
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How do I place an order? |
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Call us at 877-794-6499, or email us at info@swingframe.com, or fax us at 516-867-7073.
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How do I get dealer or OEM pricing? |
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Please call 877-794-6499 to receive your user name and password. You will be asked to fill out a Dealer Application.
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Do you sell to Canada or Internationally? |
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Yes, however, our listed prices do not include shipping costs, entrance fees, duties or taxes imposed by foreign import laws.
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Does Swingframe Mfg have a representative or location where I live? |
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Although we have a few distributors and dealers re-selling Swingframe display products we do not have any showrooms around the country. Our main facility in Freeport, NY and does have a showroom. Our complete line of products can be found online or in our printed catalog.
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Once I place an order, how long does it take to receive my products? |
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We build to order. Our efficient production staff can build and ship our standard Swingframe products within 2-5 business days. We ship out daily by UPS ground. Depending on the final destination, it can take anywhere between 3-10 business days. Express shipping is available for an additional cost. Besides UPS, we use many other carriers including FedEx, UPS Supply Chain and other freight trucking companies. If so desired we can use a customer shipping account number.
Custom built orders, large volume orders and non standard Swingframe products usually require more time and the delivery time will depend on available materials. We have an excellent track record for shipping custom design projects and large volume orders promptly and on schedule.
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How do I know if the products I ordered have shipped? |
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A confirmation can be sent to you via email or fax upon your request.
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How can I find out the weight of a Swingframe display product? |
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The weight of the product is listed in the Swingframe price guide and online or you can call our customer service center at 877-794-6499. Knowing the product weight will allow you to determine if you will require more than one person to install your unit(s). Keep in mind the listed weight does not include the packaging of our products.
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Is there a guarantee or warranty on the Swingframe products? |
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Swingframe manufactured displays are guaranteed against defects and damages, checkout our Terms & Conditions to see complete details.
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What is your exchange and return policy? |
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We will exchange most standard products within 10 days of purchase for the original amount less shipping costs if the product is returned in perfect condition and in the original packaging. For the returns, all goods are subject to a 25% restocking charge and the customer must pay return shipping costs. No returns will be accepted after 30 days from the invoice date. Returned goods will not be accepted without prior authorization from Swingframe Mfg. Please email your request to info@swingframe.com or call 877-794-6499. Unauthorized returns will be handled at customer's expense. Custom and special order items are NOT returnable, as well as items marked "non-cancelable" or "non-returnable."
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